We want you to be confident and satisfied with your purchase from Kotak Digital.
If our product does not meet your expectations or you’re facing a technical issue that we’re unable to resolve—making the product unusable—we’re open to reviewing a refund request.
Refunds are available within 14 days of the original purchase date.
Please note the following conditions:
- Refunds do not apply if the product is actively in use on your live website(s).
- Refunds are not granted for license renewals or plan upgrades.
- Only one refund per customer is allowed within a 12-month (365-day) period.
To request a refund, please contact us through our support channel or email.
By completing your purchase, you acknowledge and agree to the terms of this Refund Policy.